Welcome to Sapphire Worldwide Chauffeur Services. By booking or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Booking & Payment
- All bookings must be made in advance through our website, phone, or email.
- Full payment or a deposit may be required to confirm your reservation.
- We accept major credit/debit cards and other secure payment methods.
2. Cancellation & Refund Policy
- Cancellations made 24 hours before the scheduled ride will receive a full refund.
- Cancellations made within 24 hours may be subject to a cancellation fee.
- No-shows will be charged the full fare.
3. Service Conditions
- Our chauffeurs strive for punctuality, but delays may occur due to unforeseen traffic or weather conditions.
- Clients are responsible for their personal belongings; we are not liable for lost or damaged items.
- Excessive cleaning fees may apply if the vehicle is left in an unsanitary condition.
4. Passenger Conduct
- Smoking, consuming alcohol (unless permitted), and illegal substances are strictly prohibited in our vehicles.
- Any damages caused by the passenger will be billed accordingly.
- Our chauffeurs have the right to refuse service if passenger behavior is deemed unsafe or inappropriate.
5. Liability & Disclaimer
- We are not responsible for delays due to traffic, weather, or external factors beyond our control.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
6. Privacy & Data Protection
- All personal information provided is handled in accordance with our Privacy Policy.
- We do not share your data with third parties except as required for service fulfillment.
7. Changes to Terms & Conditions
- Sapphire Worldwide Chauffeur Services reserves the right to modify these terms at any time. Updates will be posted on our website.
By using our services, you acknowledge and agree to these terms. If you have any questions, please contact us at [email protected].